Northwarden Privacy Policy

Depending on how you use Northwarden, we may collect account information (name, email address, account identifiers, login information) and purchase information (purchase history, transaction status, Stripe customer identifiers, payment transaction identifiers).

Northwarden generally does not receive or store complete credit or debit card numbers when payments are processed through Stripe.

License information may include license key, license status, activation records, device identifiers associated with software activation, software version, and activation timestamps.

Technical information may include IP address, browser type, device information, operating system, application version, diagnostic information, security logs, and download history.

Support information includes anything you voluntarily provide when contacting Northwarden support.

If you connect a supported third-party service, Northwarden may process information necessary to provide the requested integration. The exact information processed depends on the connected service and permissions authorized by the customer.

Northwarden may use information to:

Northwarden may use Stripe to process payments.

Payment information submitted through Stripe is processed according to Stripe's own privacy and security practices.

Northwarden may receive information confirming transactions, customer identity, payment status, and related transaction information.

Customers may choose to connect Northwarden to third-party services.

When an integration is enabled, information may be exchanged between Northwarden and that service as required to provide the requested functionality.

Northwarden only seeks access required for supported functionality.

Customers may be able to disconnect integrations through Northwarden or the applicable third-party service.

Northwarden does not sell personal information.

Information may be shared with service providers when required to operate Northwarden. These may include cloud infrastructure providers, payment processors, authentication providers, email providers, analytics providers, security providers, and customer support infrastructure.

Information may also be disclosed when legally required or when reasonably necessary to protect Northwarden, customers, or others from fraud, abuse, security threats, or illegal activity.

Northwarden uses reasonable technical and organizational safeguards designed to protect information. These may include encrypted network connections, access controls, private software storage, authentication, database security policies, limited administrative access, secure payment processing, and logging and monitoring.

No internet-connected system can guarantee absolute security.

Northwarden retains information for as long as reasonably necessary to provide the Services, maintain legitimate business records, comply with legal requirements, prevent fraud, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information.

Northwarden may process device identifiers and activation information to verify licenses, enforce device limits, prevent unauthorized software distribution, and protect the licensing system.

The Northwarden website may use cookies or similar technologies for:

Depending on your location, you may have rights relating to your personal information, including the ability to request access, correction, deletion, a copy of certain information, or restriction of certain processing.

Customers may contact Northwarden regarding privacy requests.

Some information may need to be retained for legal, security, fraud-prevention, or transaction-record purposes.

Northwarden is intended for businesses and is not designed for children under 13.

Northwarden does not knowingly collect personal information from children under 13.

Northwarden may contain links to third-party websites.

Northwarden is not responsible for the privacy practices of third-party websites or services.

Northwarden may update this Privacy Policy periodically.

The updated version should display its revised effective date.

Material changes may also be communicated through the Northwarden website, account system, application, or email.

Privacy questions or requests may be sent to: support@northwarden.app